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CARM Thinking is a trading brand of Passmore Duff Pty Ltd. We appreciate that information privacy is an important issue for customers utilising our website and online services. This online privacy policy describes the information we may gather from you when you access our website, how that information may be utilised and how you can obtain further information from us about our online privacy policy and associated procedures.


When someone visits our website, the server host collects information about:

  • The number of users visiting the site
  • The date and time of visits
  • The number of pages viewed
  • How visitors navigate through the site.
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CARM Thinking and our web host capture the above data only in order that we can make decisions about the utility and appeal of our website and the online services we provide.

We may use technology called cookies when you visit our site. Cookies are small pieces of information which can be stored on your hard drive. They can record information about your visit to the site, allowing it to remember you next time you visit and improve user friendliness.

We may also allow third parties to collect statistical data from our site using cookies. It is important to appreciate that these cookies do not capture information that can personally identify you. Such information is only used to evaluate online marketing strategies. The type of information we collect from you will depend on the type online services you use.

When utilising our online learning resources or when requesting information / contact from us we may require that you register your details with us to either gain access or receive support via our online support services. We may seek personal information from you, such as :- your name, e-mail address, employer / organisation, and phone number.

Such personal information is only obtained for use by us. If you have provided your email address for any of the above purposes we may keep you advised of any changes or updates to services you have registered for or utilised via e-mail. We may also use your email address to send communications about information which you have told us you are interested in.

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You can choose not to receive further emails from us by withdrawing your consent at any time. To do this simply send an email containing your name and email address to indicating that you wish to be removed from our e-mailing list. Please allow five working days for your request to be processed.

Personal information retained/stored by us and our server host is protected from unauthorized access through the use of firewall security, secure passwords and sign in processes. CARM Thinking reserves the right to modify this privacy policy at any time so please ensure that you regularly revisit this policy when visiting the website.